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Why am I getting Fatal error: Unknown function: curl_init()? This error is a result of cURL not being enabled in PHP. If you are using a Windows server make sure uncomment the cURL extension in the php.ini file which is located in the following directory: I keep getting "There has been an error processing your credit card". This error can be caused by two things. I don't see LinkPoint as an option during checkout? You need to log into the administration for Oscommerce, the following is an example URL address: Why am I getting cURL errors? More than likely you are using an old module for Oscommerce if you are receiving a cURL error. Log into the administration of Oscommerce and click on modules. You should see "LinkPoint API" as one of the options. If you don't, we suggest you download and install the "LinkPoint API" module from this site. Why do my customers get a blank page at the end of the checkout process? When using the Connect module and the customer has their Internet Explorer security settings set to the highest setting they will recieve a blank page at the end of the checkout process. The 2 options available are to either advise customers not to set their security settings to the highest level OR you might want to use the API module for Oscommerce instead. Can I mark an order shipped from Oscommerce? No. When using the preauth option in the LinkPoint module you must log into LinkPoint Central to change the order status to shipped and collect the funds. I am not getting an email from Oscommerce? Make sure you log into the adminstration for Oscommerce and enter your email address. Why didn't my customer receive an email confirmation for their order? The customer should receive an email as soon as the order is placed. If not, you can try changing the order status in Oscommerce to "processing." Why don't my customer's receive an email if they are using AOL?
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